When did you last sit still for 20 minutes and just observed the work in your department?
An observation can provide much interesting information about work processes, design and processes, but a screening with a systemic approach will also be capable of revealing underlying causes of breaches of patient safety, near-accidents and inefficient work processes.
In a single day, Human Factors specialists can make great strides in mapping out problem areas, which can be an eye-opening experience for employees and management, as well as form the basis for further intervention with direct involvement of FORCE Technology, or indirectly as consultants.
Human Factors behind accidents
In 2006, more than 12,000 adverse events were reported to the Danish Patient Safety Database. Most of these adverse events were due to Human Factors.
Therefore, many resources are to be found in a systematic approach to safety efforts - resources that can be utilised for improved safety as well as better quality treatment.
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Handling of blood tests requires great concentration. |
FORCE Technology enters into collaborative partnership with health services, either solely on the basis of Human Factors, or in combination with the concept of LEAN and quality assurance.
You can read more about FORCE Technology and Human Factors via the following links:
Articles:
Getting it Right from the Start
Brochures:
Health sector in cooperation(danish version)
Cases:
Roskilde Sygehus [Roskilde Hospital]: Increased patient safety and improved overview
Sønderjyllands Amt [Southern Jutland County]: Fewer medication mistakes
Partners:
