FORCE Technology has profound experience in combining our competencies within LEAN and Human Factors because we believe that successful interaction in patient safety, an efficient workplace and a good working environment are fundamental to successful improvements.

Human Factors is a psychological area where you work with the interaction between the individual, teams, technology, practice, organisation and the wider working environment. The aim is to reduce errors and other unintentional incidents where the interaction does not work at an optimum. This is done in order to increase patient safety, quality and efficiency.

LEAN Health care is aimed at creating an overview of the overall process, eliminate frustrations and other non-value adding activities. With LEAN Health care we ensure that improvements are implemented in areas where they will have the greatest effect on patient safety and the working environment.

The customer says:

Lis Nielsen, Departmental bio analyst for Clinical Biochemical Dept. at Roskilde County Hospital: “The process has changed our approach to work processes in many ways. In particular, we now focus more on patients’ perception of sample taking. In future, we expect to manage the various patient groups individually, both in order for staff to have more peace and quiet and in order to reduce waiting times for patients”.